Return & Refund Policy

As our products are perishable, all sales are final. Any perishable goods sold by Berkwood Farms, such as our pork products, cannot be returned and purchases will not be refunded.

In the unlikely event that any item(s) purchased from Berkwood Farms are damaged or spoiled during transit, Berkwood Farms may refund or replace that order. Any decision to do so is entirely within the discretion of Berkwood Farms on a case-by-case basis. Berkwood Farms is not legally bound to replace or refund an order in the event you are not satisfied. Any request for a refund must be made within 20 days of purchase.

To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives. Berkwood Farms is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered.

Shipping/handling charges are not refundable. Refunds can only be credited to the originating credit card.